Upcoming games guidance – post lockdown
After a long and difficult 18 months, the club are delighted all supporters can finally return home when we take on the Catalans Dragons at Hull College Craven, Monday August 2nd, KO 7.45pm.
However, whilst covid-19 restrictions are lifting across the country, Hull Kingston Rovers remaining committed to protecting our fans, staff and players.
The virus and infection rate remains high across the general population, and therefore after consultation with Hull City Council, and the RFL the following advisory measures will be in place…
Please read the guide below in full before returning to the stadium.
BEFORE THE MATCH
- Assess whether you and your family are fit to attend the fixture. Those who are feeling unwell on the day of the game, or are showing any Covid-19 symptoms should not attend the fixture.
- Testing – consider taking a lateral flow test before you travel and do not attend if this shows a positive result.
- Prepare your membership – 2021 members should download or print off their membership ahead of arriving at the stadium. If you cannot access your membership, please contact firstname.lastname@example.org by July 28th so we can assist you in advance of gameday.
- Digital tickets only – match tickets for the game will only be available online via hullkr.co.uk/tickets. With tickets issued digitally alongside a print at home option. This will reduce the number of journeys to our store and reduce the number of touchpoints and cross contamination on gameday.
ARRIVING AT THE STADIUM
- Facemasks – To ensure maximum safety for everyone in attendance, all spectators are asked wear facemasks as soon as they enter the vicinity of the stadium, including in outside areas such as car parks, paths and walkways. This does not include those who are medically exempt. For their and your protection, our staff will be wearing masks whilst moving around the stadium.
- Social distancing – if you can maintain a social distance whilst moving around the stadium or queueing for toilet or refreshment facilities please do.
- While preparing to enter the stadium, ensure your tickets / digital membership are ready to go – having your tickets out or on your screen will prevent longer waiting times for others.
- If scanning an e-ticket on your mobile device, please ensure your screen brightness is turned up – the scanner may not recognise your QR code if your brightness is low. Click on the QR code on your e-ticket to enlarge it, making it easier to scan.
- Supporters are advised that with food and drink concessions now opening, they are not permitted to bring food or drink with them inside the stadium. All the usual ground regulations will now apply.
- Track and trace – the move to online only ticket will help us identify supporters we need to contact should any event details or safety information need to be communicated directly. When arriving at the stadium, please use the NHS app to check in.
INSIDE THE GROUND
- Maintain good hygiene at all times and use the hand sanitising stations provided around the ground. Wash hands regularly too when possible.
PLAYERS / RED ZONE
In order to protect the integrity of the Super League fixture schedule, the players will remain in a red zone bubble meaning they will be able to interact with supporters in the usual way. The following measures will be in place…
- We kindly ask that you do not approach any players or members of staff – they aren’t being rude, but they cannot stop to sign autographs and take selfies.
- Supporters are kindly asked not to touch the match ball should it exit the field of play to help good hygiene for our players and match officials – a member of staff will be on hand to collect the ball should it land near you, and sanitise it appropriately.
- We know you’ll want to congratulate the players at the full-time hooter should the result go our way, but please do not congregate at the bottom of the stands at the end of the game.
- Robins Nest – This bar is considered part of the red zone with away players using the area to help with the social distancing of teams and therefore will not be open to supporters. Craven Streat will be open for all supporters to enjoy from the Wigan fixture on August 13th.
- West Stand / Reception – Large parts of the Roger Millward Stand form part of the Red Zone and may have restrictions placed upon them. Please work with our staff and do not enter restricted areas. Hospitality guests will be advised of their revised entry point with the reception area out of bounds to the public.
- With the playing surface considered part of the ‘red zone’, the usual game day activities like the dance team / flag bearers and mascots will not be in operation for the upcoming games. Our beloved Rufus and Rover will be in attendance but to prevent cross contamination their interaction with the crowd may be limited compared to usual and they will not appear on the field of play.
- Please be patient – whilst restrictions are lifting, and we are excited to see a packed Hull College Craven Park again, we are doing our best to keep you and our staff safe. Should any breaches of the rules or localised covid outbreaks occur, our ability to operate to the maximum capacity at future games may be impacted.