Memberships: FAQs

Find all the answers to the frequently asked questions below…

Will fans be allowed back inside the stadium in 2021?

The club are working to the latest Government Guidance and working tirelessly to COVID secure the stadium for your safe return.

We are working towards accommodating all 2020 members who renew for 2021 as our first priority at the start of the new season.

Only once all member needs are met will we open up for new membership, match ticket or away ticket sales.

Will I keep my usual spot?

All members will be renewed for their existing stand / seat. During the renewal period no seat or stand move requests will be accommodated.

Once our COVID secure stadium capacity is confirmed, and seating plan confirmed for each stand we may be able to accommodate requests.

If the COVID secure stadium guidelines dictate we may need to implement a new seating plan for some games until we are back at full capacity. In these circumstances fans may be moved from their usual seat / stand so we can accommodate all members.

Why is it online only renewals initially?

The Fan Experience Store reopens with reduced opening hours from November 5th.

Until that time the only way supporters can renew is via hullkr.co.uk/RoversForever.

(Note existing Rovers Forever members do not need to do anything to renew).

The £20 Rovers Forever admin fee has been scrapped and it is £10 cheaper to renew via Rovers Forever than the in store cash price.

Do I need to sign-up?
If you are a current Rovers Forever member, sit back and relax as we will automatically process your 2021 membership.

If you are 2020 member but not yet on Rovers Forever then you can sign-up online at hullkr.co.uk/RoversForever. Please enter your 2020 member number and we’ll automatically reserve your seats as well. Upon completion of your application you will be provided with a unique code should you have any queries.

New for 2021? – If want to sign up for a Hull KR membership for the first time, or have returned after a few seasons away, please note we are only offering renewals to existing members at the moment. Please join our Waiting List hullkr.co.uk/WaitingList and you will receive first priority for any memberships which are placed on general sale.

Which areas is this available for?
All areas of the stadium.

Can I add other items to my Direct Debit and spread the cost too, i.e. Hull KR TV?
Yes, we call these “bolt-ons” and they are available to add when you join online. Select shirts to Rovers Lottery.

What if I miss a payment?
All the Direct Debits will be outsourced to DFC who will contact you and remind you to pay. If payment is not made you will be subject to late payment charges.

How do I cancel?
The minimum contract length is 12 months, after this time you are free to cancel whenever you wish with a month’s notice. However as soon as you cancel all of your benefits, including access to home games, will be stopped. The price you pay now cannot be guaranteed if you cancel and reapply.

I will change membership category after this season, will I pay too much / too little?
We will automatically adjust the amount you need to pay based on your eligibility, don’t panic we will notify you in writing before any changes are made to your account.

The full Rovers Forever terms and conditions can be found at hullkr.co.uk/RoversForever

What is the category price freeze?

In place for 2021 only, the category freeze gives fans who were due to move to a more expensive category, for example, under 18 to 19 – 21 one more season at the reduced rate.

Fans who are due to drop down a category, i.e. adult to concession will automatically be dropped to the lower price.

What is the three year price freeze?

All 2020 members who renew for 2021 and beyond will have their price frozen at the 2020 rate (with the exception of moving up / down membership categories) as our way of saying thank you for your continued support and loyalty.

The offer will not apply to members who cancel their membership at any point. Increased prices or admin fees may apply for any new membership sign-ups from 2022.

Three simple categories
To make the process as easy and simple for everyone as possible, membership categories will be defined by your date of birth on October 31st 2021.

Adults
All supporters between the age of 21 and 65 on October 31st 2021.

Concessions
All supporters aged 19-21 or over 65 October 31st 2021 will be entitled to a concession membership or ticket.

Students
Full-time students over the age of 21 can also receive a concession membership or ticket on production of a valid NUS or Hull University card or equivalent letter/card from their college or university.

Under-18s
The club has now removed the old Junior price category and replaced it with one category covering all supporters aged 5-18.

Infant
Under-5s are considered to be infants and can claim a free ticket or membership in select areas of the stadium. Please note, infants in the Roger Millward Stand will be asked to pay the under-18s rate given the popularity of the stand and the fact it offers the best views inside Hull College Craven Park.